Argos, a leading retailer in the United Kingdom, offers a variety of contact options for its customers. Whether you have a question about your order, need help with a return, or want to place a new order, you can easily reach out to Argos customer service by phone, email, live chat, social media, or in-store.
Phone Number
The main Argos customer service phone number is 0345 603 7000. This number is available 24 hours a day, 7 days a week. You can also call this number to place an order, track your order, or make changes to your order.
If you prefer to email Argos customer service, you can send an email to [email protected]. Please include your name, order number (if applicable), and a brief description of your query. Argos customer service will typically respond to emails within 24 hours.
Live Chat
You can also contact Argos customer service through live chat. To use live chat, visit the Argos website or app and click on the “Live Chat” button. You will be connected to a customer service representative who can help you with your questions or concerns.
Social Media
Argos is active on social media, including Facebook, Twitter, and Instagram. You can contact them through these channels by sending a message or posting a comment. Argos customer service typically responds to social media messages within 24 hours.
In-Store
If you prefer to speak to a customer service representative in person, you can visit your nearest Argos store. Argos has stores located throughout the United Kingdom, so you should be able to find one near you.
Customer Service Hours
Argos customer service hours are from 8:00 AM to 8:00 PM Monday to Friday, and from 9:00 AM to 5:00 PM on Saturdays and Sundays.
Customer Satisfaction
Argos has consistently received high ratings for customer satisfaction. In 2021, Argos was awarded the Feefo Gold Trusted Service Award for its excellent customer service. This award is based on customer feedback and recognizes businesses that have demonstrated exceptional levels of service.
Customer Testimonials
Here are some testimonials from satisfied Argos customers:
“The customer service at Argos was fantastic. They were very helpful and patient, and they resolved my issue quickly and efficiently.”
“I was impressed with the level of service I received from Argos. The staff were knowledgeable, friendly, and went the extra mile to make sure I was happy with my purchase.”
“I had a problem with my order, but Argos customer service was quick to resolve it. They were very apologetic for the inconvenience and went above and beyond to make sure I was satisfied.”
Tips to Get the Most Out of Argos Customer Service
To make the most of your Argos customer service experience, here are a few tips:
Be patient: Customer service representatives may be busy, so be patient and wait your turn.
Be clear and concise: Explain your issue or question clearly and concisely.
Be polite and respectful: Treat customer service representatives with respect, and they will be more likely to help you.
Use the right channel: Choose the appropriate contact channel based on your needs and preferences.
Follow up: If you’re not satisfied with the initial response, follow up with the customer service representative until your issue is resolved.
FAQs
What is the general contact phone number for Argos?
The general contact phone number for Argos in the UK is 0345 640 2020. This number can be used for inquiries about orders, returns, and general customer service issues. For calls from abroad, use +44 345 640 2020.
What are the operating hours for Argos customer service?
Argos customer service operates from 8 AM to 8 PM, Monday to Saturday, and 10 AM to 5 PM on Sundays. These hours may vary on public holidays, so it’s a good idea to check Argos’ website or social media channels for any changes in operating hours.
Can I contact Argos through a phone number if I need help with my online order?
Yes, you can contact Argos via phone for assistance with online orders. Use the general customer service number, 0345 640 2020, to get help with order tracking, issues, or modifications. Make sure you have your order number handy to expedite the process.
What is the phone number for Argos’s tech support?
For tech support, including issues with electronic devices or other technical products, you can reach Argos at 0345 640 2020. They will direct you to the appropriate department for troubleshooting or support related to your tech product.
How can I find the phone number for my local Argos store?
To find the phone number of a specific Argos store, use the store locator feature on the Argos website. Enter your location details, and the store locator will provide contact information, including the phone number and store hours.
Does Argos have a dedicated phone number for handling complaints?
Yes, complaints can be directed to the general customer service number, 0345 640 2020. For more serious issues or unresolved complaints, you may also ask to speak to a manager or follow the complaint escalation process outlined on the Argos website.
Is there a specific phone number for Argos’s corporate or head office?
For corporate inquiries, the general public can often start by contacting the customer service number, 0345 640 2020. For more specific corporate or head office inquiries, it may be necessary to contact Argos’s parent company, Sainsbury’s. The Sainsbury’s head office phone number is 020 7695 6000.
Are there any alternative methods to reach Argos aside from phone calls?
Yes, Argos offers several other methods to reach them:
Website: Visit the Argos website and use their online chat feature for immediate assistance.
Email: Contact Argos via their email contact form available on their website.
Social Media: Reach out through Argos’s official social media channels on platforms like Twitter or Facebook.
In-store: Visit a local Argos store for face-to-face assistance.
Argos offers a variety of contact options for its customers, making it easy to get in touch with them. Whether you prefer to call, email, chat online, or visit a store, you can be confident that you’ll receive the help you need. With its commitment to excellent customer service, Argos is a company you can trust.
To read more, Click here
Leave a Reply